Privacy Policy
1. Introduction
Assessment Excellence Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us, or use our services.
2. Who we are
Assessment Excellence Ltd
Email: info@assessmentexcellence.co.uk
We are the data controller for the personal data described in this policy.
3. What data we collect
We may collect and process the following types of personal data:
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Identity data – name, job title, organisation.
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Contact data – email address, phone number, postal address.
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Professional data – role, sector, information about your programmes or apprenticeships.
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Usage data – how you use our website, pages visited, links clicked.
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Technical data – IP address, browser type, device information, time zone settings.
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Communication data – messages you send us via forms, email or other channels.
We do not intentionally collect special category data (e.g. health, ethnicity) or data about children via this website.
4. How we collect your data
We collect data in the following ways:
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When you complete a form on our website (e.g. contact form, enquiry form).
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When you email or call us.
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When you sign up to receive updates or resources.
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Automatically, through cookies and similar technologies when you use our website.
5. How we use your data
We use your personal data to:
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Respond to your enquiries and provide our consultancy services.
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Manage our relationship with you (e.g. proposals, contracts, invoicing).
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Send you relevant information, insights or updates where you have opted in or where we are otherwise permitted to do so.
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Improve our website, services and user experience.
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Comply with legal or regulatory obligations.
We will only use your personal data where we have a lawful basis, such as:
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Performance of a contract with you.
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Our legitimate interests (for example, running and developing our business, keeping records, improving our services).
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Your consent (for example, for certain marketing communications).
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Compliance with a legal obligation.
6. Marketing
We may use your contact details to send you information about our services, events or resources that we think may be relevant to you.
You can opt out of marketing at any time by clicking “unsubscribe” in our emails or by contacting us at info@assessmentexcellence.co.uk.
7. Cookies and website tracking
Our website uses cookies and similar technologies to:
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Make the site work properly.
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Understand how visitors use the site.
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Improve performance and content.
You can control cookies through your browser settings.
8. Sharing your data
We may share your personal data with:
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Trusted service providers who support our business (for example, website hosting, email, analytics, CRM).
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Professional advisers (for example, accountants, legal advisers) where necessary.
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Authorities or regulators where we are required to do so by law.
We require all third parties to respect the security of your data and to process it only in accordance with our instructions and applicable law. We do not and will never sell your personal data.
9. Data security
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
10. How long we keep your data
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to meet legal, accounting or reporting requirements. Retention periods may vary depending on the type of data and our relationship with you.
11. Your rights
Under the Data Protection Act 2018 you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete data we hold about you.
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Request deletion of your data in certain circumstances.
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Object to or restrict our processing of your data in certain circumstances.
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Request transfer of your data to you or another provider (data portability).
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Withdraw consent where we rely on consent to process your data.
To exercise any of these rights, please contact us at info@assessmentexcellence.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.
12. Third‑party links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Assessment Excellence Ltd
Email: info@assessmentexcellence.co.uk
Last updated: September 2026